By using our website you agree to our privacy policy as well as terms and conditions: Soluiton Ltd is committed to ensuring that your privacy is protected. We use your information for legitimate interests only. These include: Where you are contacting Soluiton Ltd to speak to our Solutions team or for any other enquiry, the ability to respond to your communication efficiently and effectively with you. We do not and will not provide any of your personal or business information to other companies or individuals without your specific request and permission, apart from as specified below. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html. You can use a Google Analytics Opt-out Browser Add-on by visiting here: https://tools.google.com/dlpage/gaoptout.

When you register your contact details with us, we may collect the following information: Name, Contact information including email address, telephone numbers and requirements. Our legitimate interest in this information is so that we can contact you in order to respond to queries in the most efficient and effective way. Where the “Live Chat” functionality is available, we will also collect any personal information you provide to us while using that functionality. This functionality enables you to message a member of staff, so that they can answer your queries and provide information in real-time. Our legitimate interest in retaining this information is to enable fluid communication, and for quality and assurance purposes.

We require this information to communicate with you, provide you a demonstration of our tools, and to provide you with a better service. In particular, we require this information for the following reasons: To discuss any queries or requirements you have; To follow-up with the most relevant information relating to your query; and To arrange next steps with you in relation to your enquiry. We may use the information to: Improve our products and services; Improve your browsing experience by personalizing the website; All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data, unless otherwise specified within this policy, unless the law allows them to do so or you have requested for these third parties to have access. We will retain your information for a period no longer than necessary, which will be, unless otherwise requested, for the duration of our contractual obligations and as long as legally required, which should be no longer than 7 years. This is to ensure that all decisions and actions have been properly documented and retained for this useful period. Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html. You can use a Google Analytics Opt-out Browser Add-on by visiting here: https://tools.google.com/dlpage/gaoptout. The “Live Chat” functionality is provided by a third party – their privacy policy can be found at www.livechatinc.com/privacy-policy. When you use Live Chat, third parties place cookies on your computer to enable the service to work. When you message our staff, we and related third parties will process this information which may include information that you have provided about yourself. LiveChatInc collects the cookies and usage data and processes this in the US.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please email hello@soluiton.co.uk. You may also contact us for further details or with any queries. In addition, under that Regulation, you may request the rectification or erasure of this personal data. You may also request the restriction of processing concerning you or object to such processing. You also have the right, taking into account the purposes of the processing, to have any incomplete personal data about you completed. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113. We may change this policy from time to time by updating this page. For more details, please contact us at hello@soluiton.co.uk.

To keep your information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the information we collect, use and store, and the current state of technology. Although we take steps to prevent unauthorised access to use of personal information, the internet is not 100% secure. For this reason, we are not able to guarantee that information we collect or store will always be protected from unauthorised access, or that it will only be used in this Privacy Policy.

You always can contact Solution at hello@soluiton.co.uk with any questions you may have, for complaints, or if you have any data access or removal requests.